Remote work: IT technologies and tools

Remote working is no longer a trend, it is here to stay. Events in recent years have shown that it is possible to organise and coordinate the work of employees working from home - with the right technology. Virtual offices have become a lifesaver for many companies.

Data security and customisation of key applications to specific business needs are the priority areas that Emat EOOD addresses, providing customers with simple solutions for seamless remote working. In this article, we look at the key tools and technologies that help to organise remote working effectively.

Video Conferencing and Communication Platforms
Video conferencing is the most common way to work remotely, helping you complete urgent tasks, hold scheduled meetings, work with clients, resolve conflicts and close deals. From the comfort of your own home, you can quickly communicate with any part of the world. Emat offers its customers the following solutions:

Microsoft Teams is not just a video conferencing platform, but an entire ecosystem for collaboration. It integrates with other Microsoft products like Outlook and OneDrive. As a Microsoft partner, Emat EOOD helps its customers to customise Microsoft Teams and integrate the platform's functionality into their corporate collaboration system (chats, video calls, documentation). For automatic data exchange and workflow improvement, Emat creates separate custom applications that allow Teams to be linked to internal enterprise management systems (CRM, ERP).

Google Meet is another handy videoconferencing tool. It is integrated with Google Workspace (formerly G Suite), making it easy to organise meetings directly from your Google calendar. With a simple interface and strong data security, Google Meet is a great choice for businesses.

Slack is known for its conversation channels and integrations with many other services, making it a versatile tool for teamwork. Slack allows you to create discussion channels, share files and use integrations with many other services.

One of the most popular platforms is Zoom. Its ease of use and wide range of features have made it a market leader. Zoom allows you to host video calls, webinars and even training sessions. Zoom's biggest drawback is security. It is important to keep up with updates and follow privacy recommendations.

Virtual spaces
For businesses that want to recreate the feel of a real office, the following solutions are worth considering:

VMware Horizon - this platform is based on instant cloning technology for desktop and application virtualisation. Emat EOOD Bulgaria helps to create virtual desktops and provides support for various customer devices.

Sococo is a platform that allows you to create your own virtual offices with rooms and avatars. Employees can 'move' around the office, enter rooms to meet and interact with colleagues. Emat helps customise virtual spaces and provides solutions to improve collaboration between remote workers.

Amazon WorkSpaces is a cloud-based solution from Amazon that allows you to create secure desktops in the cloud. It's a convenient way to give employees access to the resources they need without having to buy expensive hardware.

OneDrive is cloud storage from Microsoft that is integrated with Office 365. It's ideal for businesses that use Microsoft products. You can use OneDrive to store, edit and share documents with colleagues.

Data security and privacy
A key aspect of remote working is data and its security.

Emat EOOD offers its clients the following solutions

• VPN: setting up virtual private networks for secure connection to company resources.
• Antivirus and firewalls: installation of reliable antivirus software and firewalls to protect devices from malware.
• Data encryption: data protection and solutions for encrypting sensitive information
• Customer requirements analysis: detailed analysis of business processes and customer requirements
• Development and integration: Custom solutions using Microsoft Graph API and Power Automate and integration with Microsoft Teams.
• Testing and support: Thorough testing of developed software and ongoing technical support.
• Standard software development: Microsoft Teams, Slack, Trello, Asana, Jira, Notion. Setting up integrations with other enterprise tools.
• Workflow automation: review of current processes, solutions for routine tasks, improved coordination and monitoring of projects.

Remote working and virtual offices are part of the modern world. Using the right tools and technologies helps to maintain productivity, communication and data security. Companies that successfully adapt to the new conditions will gain a significant competitive advantage.